Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
We ship all orders using Canada Post.
🇨🇦 Canada
- Standard Shipping: 2–9 business days
- Expedited Shipping: 1–7 business days
International Shipping
- Estimated delivery: 5–15 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free Shipping
We offer free standard shipping on all orders over $100 CAD (before taxes and discounts) within Canada.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order directly through Canada Post.
Shipping Delays
Delivery times are estimates only. Delays may occur due to:
- Carrier delays
- Weather conditions
- Customs processing (for international orders)
We are not responsible for delays once the package has been handed to the shipping carrier.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered. If your package is missing, please contact Canada Post with your tracking number.
Contact Us
For any questions about your order or shipping, please contact: